RETURN POLICY
We want your shopping experience at TAD to be AMAZING! We hope you love each item you receive but if not, we are here to make your return process as smooth and easy as possible. Please see our simple returns policy below. If you have any questions email us at [email protected]
- ALL COMMISSIONED PAINTINGS ARE FINAL SALE! Changes to painting can be discussed with artist.
- Anything purchased at a discounted price of 25% off or more is a FINAL SALE and is not eligible for return.
- Damages must be reported within 3 days of receiving merchandise or can not be returned.
- Refunds are issued back to the original method of payment or with an online credit.
- Apparel returns must be received unwashed, unworn and in new condition. Item must be returned with original tags still attached and no signs of wear.
- Items returned to us with makeup, deodorant, perfume or similar product stains will be shipped back to you and are subject to additional shipping cost.
- Original shipping is not refundable.
- Refunds are processed within 10-15 business days of receiving your return. We will send you an email confirmation when your return has been received and the refund has been issued.
- Colors may vary due to photography lenses, indoor/outdoor lighting, computer monitor resolutions. ALL SLATE AND PAINTINGS ARE ONE OF A KIND AND UNIQUE. SLATE SHAPES DIFFERENT THAN THAN THE ONES PHOTOGRAPHED ARE NOT CONSIDERED A DEFECT.
- If your return is accepted we will gladly send you a RETURN LABEL VIA EMAIL and will not process any return to you until the item is approved.
How Do I Make A Return?
Contact us through the contact form below and we will send you details based on your situation and item.
or email us directly at [email protected]
You can also return items via an insured carrier of your choice to:
TAYLOR ANNE DESIGNS
1208 N TURNBULL DR
METAIRIE, LA
70001
**TAYLOR ANNE DESIGNS LLC is not responsible for damaged, missing or packages lost in transit.